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Accessibility Statement

Last updated: July 2026

We meet Equality Act 2010 standards and aim for WCAG 2.2 Level AA .

Our Commitment

We want our website and services to be accessible to all, including users with visual, auditory, motor or cognitive disabilities.

Accessibility Features

  • Clear text and consistent navigation

  • Compatible with screen readers, keyboard navigation and assistive tools

  • Sufficient colour contrast and resizable text

  • Alternative text for images.

Known Limitations

Some older content or third-party pages may not be fully accessible; we are actively updating our site.

Help & Feedback

If you find barriers or need content in another format (large print, plain text, audio), contact us at ddeluxe.concierge@gmail.com We will respond within 5 working days.

If unsatisfied, contact the Equality Advisory and Support Service (EASS).

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